Account deletion

Delete your BWMP account.

You can permanently delete your account inside the app or request deletion without reinstalling BWMP.

Option 1

Delete inside BWMP

  1. Sign in to BWMP.
  2. Open Settings.
  3. Select Delete Account.
  4. Follow the confirmation steps shown in the app.
Deletion is permanent for the deleted account.
Option 2

Request deletion by email

If you no longer have the app installed or cannot access the in-app deletion control, email us from the address associated with your BWMP account when possible.

Subject: Delete My BWMP Account

Include the email address associated with the account. Do not send your password, authentication codes, payment information, or other sensitive information. We may contact you at the account email if additional verification is reasonably necessary.

What deletion removes

When deletion completes successfully, BWMP deletes user-linked data covered by the current account-deletion system, including your account record, profile and nutrition settings, meal-plan history, favorites, Adaptive Memory and related personalization records, device credentials, sessions, password-reset tokens, and user-linked migration-log records.

What is not tied to your account

Shared non-user data—such as BWMP’s shared recipe corpus, store-item data, and global migration statistics—is not deleted because it is not associated with an individual BWMP account.

After successful deletion, the same email address may be used to create a new account. The new account receives a new user identity and is not reconnected to the deleted account’s data.

Read the Privacy Policy